Home > iOS, iPad, iPhone > Hotmail mail not moved on iOS devices

Hotmail mail not moved on iOS devices

Lately, mail that I move into folders on my PC (using Outlook connected to Hotmail) does not get moved on my iOS devices (iPhone / iPad).  This used to work just fine and has broken only recently.  The upshot is that I have to move or delete the mail items again on each iOS device – what a pain.

I’ve tried the suggestion in the following Apple Support article: iOS 4.0: Exchange Mail, Contacts, or Calendars may not sync after update.

There you download and install a profile update that increases the timeout value used when iOS 4 connects to Exchange Active Sync (EAS).

A quick test shows that moving items to folders on the PC does get reflected on the iPad, but of course there could be some peculiar factor that shows the problem up so I’ll keep you posted!

Here’s a screenshot of the profile:

Note that it’s easiest installed by loading the above article on the iOS device in Safari and tapping the download the signed configuration profile link. Remember to reboot your device after the profile is installed.

-Krip

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  1. July 13, 2011 at 11:48 am

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