Posts Tagged ‘sync’

Hotmail mail not moved on iOS devices

July 9, 2011 1 comment

Lately, mail that I move into folders on my PC (using Outlook connected to Hotmail) does not get moved on my iOS devices (iPhone / iPad).  This used to work just fine and has broken only recently.  The upshot is that I have to move or delete the mail items again on each iOS device – what a pain.

I’ve tried the suggestion in the following Apple Support article: iOS 4.0: Exchange Mail, Contacts, or Calendars may not sync after update.

There you download and install a profile update that increases the timeout value used when iOS 4 connects to Exchange Active Sync (EAS).

A quick test shows that moving items to folders on the PC does get reflected on the iPad, but of course there could be some peculiar factor that shows the problem up so I’ll keep you posted!

Here’s a screenshot of the profile:

Note that it’s easiest installed by loading the above article on the iOS device in Safari and tapping the download the signed configuration profile link. Remember to reboot your device after the profile is installed.


How to get iPhone to sync photos

June 14, 2011 Leave a comment

If you get into a situation where your iPhone sync process does not prompt to import photos, here’s how to remedy the situation (temporarily anyway):

1) Start –> Control Panel –> View devices and printers (under Hardware and Sound)

2) right-click Apple iPhone and select Troubleshoot (you’ll likely see a yellow triangle with an exclamation mark in it to indicate there is a problem)

3) click “Apply this fix”

4) at this point you should receive the dialog box entitled AutoPlay – click “Import pictures and videos”

5) also click Close on the devices and printers dialog

I’ve recently encountered this problem on my Windows 7 64-bit PC (but don’t have the issue with the iPad!)

If you find a permanent fix for this problem please let me know!


Categories: iPhone Tags: , , , ,